We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello,Your documentation states that it's not possible to update a message containing an attachment (Adaptive Card).https://developer.webex.com/docs/api/v1/messages/edit-a-message"Edits of messages containing files or attachments are not currently su...
Hi everyone,It's a long one; apologies in advance!I'm working on a Webex Embedded App using the sample Kitchen Sink App to test a message counter badge within the sidebar. I’ve run into some challenges:The app initialised within the sidebar has a def...
Hi, I'm looking for a way to extract real-time audio from Webex Contact Center for agent/customer conversation. These APIs are generally available and published for other cloud contact centers, but I'm having trouble finding it for Webex Contact Cen...
Hi there, We currently have a Goldtenant and i am looking to integrate our cloud ticketing system (Sysaid) into it for demo purposes. The use case is straight forward logic wise, Whatsapp chat initiated, asks for customer ID, confirm and provides a h...
Hello Webex Community, I'm currently integrating a web application into Webex via a screen pop within the desktop interface, which functions as an iframe. My web app allows agents to copy a generated text in order to paste it as an answer for email. ...
Hello everyone,I'm currently exploring the integration capabilities of Webex for our HR automation platform. Our goal is provide our customer a way to seamlessly integrate with Webex, allowing them to send messages, create spaces and teams, as well a...
Hello, I'm brand new here -so I apologize if posts like this are in bad taste..But our firm is highly motivated to find a company or individual that can build us a simplified Webex Meetings experience. From what Cisco has shown us, they make many of...
We just received notifications from Azure DevOps Server and GitHub Enterprise bots that they are getting retired by Feb 4th, 2025.We have already contacted the support and are currently awaiting a response, but we are extremely disappointed as this ...
Hi Team,I am trying to enable user by setting active=true in request but I am getting active=false in response.I am using https://developer.webex.com/docs/api/v1/scim2-user/update-a-user-with-patch API.Request:{"schemas": ["urn:ietf:params:scim:api:m...
Attempting to get active calls to the auto attendant. https://webexapis.com/v1/telephony/calls works for calls to users but doesn't show anything for calls connected to the AA. Is there a different API for AA's?
I'm looking for the Webex AI Assistant usage and its API. In order to create a metrics within our team.
Is there any possibility that we can post the message from webex to ESP Incident comments without using bot name. Currently bot updates case notes only when we are using @<bot_name>
Hi, is it possible to list recordings from all users at the site? If so, how? Is it also possible to create a permanent token for a script? Thank you for your feedback
Hi Team,I am trying to create a user using scim2-create-a-user API.I am sending "active" parameter value as "true" but in response I am getting "active" parameter value "false".Due to this, user is getting created on Webex Control Hub system with sta...
A bot can get messages from a room using mentionedPeople=me I want to post a message to a room, from a bot, mentionning itself, in order to be able to search and retrieve those messages later. How can I @mention the bot itself when posting?
