We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello,I am trying to create basic email inbound flow and when i implemented it to the customer. when we sent inbound emails it reach agents' email on outlook desktop application instead of on the agent desktop. Do you have any clue how to fix this ? ...
Hi Team, Do we have this feature available for both Voice and SMS? Has anyone worked on the Webex Connect Opt out mechanism?
I have logged into the developer portal using my corporate email address. Our email format is firstname.lastname@companydomain1.com.While attempting to set up the Service App, I am prompted to enter my email address. When entering my company email ad...
Join us on Wednesday, April 30th at 10am PT to unlock early access to the latest innovations in the Webex developer ecosystem through the Webex Developer Beta Program. This webinar provides a comprehensive overview of the program, highlighting how ...
Hello everyone,I once set up WebEx instant connect on my domain. I enabled it on instant.webex.com. I can create meeting url and send the links to invitees. This is working very wellNow I want to set it up for my friend. I have enabled the instant co...
I have a webex bot that we use to send periodic updates on some jobs. i want to retrieve the messages sent by that specific bot in my webex space. I checked the documents and it seems i can only retrieve the @ @ Is it possible to fetch the messages t...
Hello, I'm brand new here -so I apologize if posts like this are in bad taste..But our firm is highly motivated to find a company or individual that can build us a simplified Webex Meetings experience. From what Cisco has shown us, they make many of...
Hi All, Is there an API available that allows us to retrieve the agent idle time along with their idle status codes? Specifically, we are looking for details such as: How long an agent was idle The specific idle status code during that time Durati...
Hi, I'm trying to add a button or icon in the advanceHeader to link my teams sharepoint site, I was able to create the button, but I can't get it working.Below is my code:If someone can help with the code or send me a good article on this, that would...
Hi Team,I am working on one requirement where I have the meetingId and I need the meeting JoinUrl, Is there any API available which will give the JoinUrl as response on the basis of meetingId.I have tried this API "https://webexapis.com/v1/meetings/{...
Greetings, Im trying to use xCommand SoftwareUpgrade operation for NH-C90 and for some reason this is what it results with: { "message" : "Timed out waiting for command result", "errors" : [ { "description" : "Timed out waiting for command ...
We currently send via a schedule in Analyzer a weekly data dump of calls data that a SUP has to copy-paste into a SharePoint file which is then imported to a number of reports. We’re looking for a more automated way to handle this process. I wanted t...
I'm exploring the idea of an extension oriented to Computer-Aided-Dispatch. It would be free, and Open Source.I'm a total newbie Webex-wise, so expect lots of terminology stumbles, at least initially, including some dumb questions. (FYI, I'm the or...
I've been trying to approach a solution to keep buttons exactly the way they are on previous UC configuration.Too bad there isn't a bulk method to do this (that I'm aware of), so here I am.I have a lot of the identity stuff figured out with Webex Cal...
Hey,I try to answer an existing call on webex calling over the API out of WebEx Contact Center with Agent credentials.(https://developer.webex.com/docs/api/v1/call-controls/answer) The documentation says, the "endpointId" parameter is optional. The i...
