Webex for Developers

I'm trying to connect Power BI to the Webex Contact Center for reporting purposes and read through the articles related to API and GraphQL and leveraged GitHub. But I couldn't quite follow all the instructions as I'm new to these concepts.Could someo...

Is it possible to fetch complete call flow of a customer call via webex CC APIs? If yes then how?I am trying with taskLegDetails but it is not giving complete flow of a call or maybe I am not understanding properly. I am trying to match start time en...

Hello community,we are integrating Webex Contact Center call records into our reporting database using the GraphQL APIs (taskDetails / CSR, agentSession / ASR, and taskLegDetails / CLR).While analyzing taskLegDetails, we noticed a puzzling case:For a...

Our organization is attempting to leverage the WebEx Managed Package for Salesforce. I was able to successfully authenticate and connect Salesforce and WebEx.When I try to import webinar members, I get a stuck message "Webinar members: import in prog...

I am calling this API end point:---url https://analytics.webexapis.com/v1/cdr_feed?endTime=&startTime= \and i am saving the records inside my own Database. but i am not sure which field uniquely identity the items? so incase i run multiple calls, to ...

Hi Team,Is there is any way to delete bulk Inactive user account from Webex control hub.  Thanks Ranjan

When adding a 9800 series device by Mac Address (POST https://webexapis.com/v1/devices) the response is a 204 (No Content) with no body and the device is added to Webex. Request   POST /v1/devices HTTP/1.1 Authorization: Bearer XXX Content-Type: appl...

Hi Team, I am new to webex API's .can i know how we can achieve below request using API . Users can call a particular number and enter an agent extension and then the call will get routed to that particular agent based on the extension entered .basic...

I have 10 devices in my tenant of different types, 7 of which are associated with users and 3 that are associated with workspaces.  When I call the List Devices API I get all of them, apart from 2 (both of them are Cisco 9841 phones) that are associa...

Hello, I can request the details of a device successfully, but requesting the device settings fail. I have the role "spark-admin:telephony_config_read". When I call a GET like: https://webexapis.com/v1/telephony/config/devices/--deviceId---/settings?...

Hello. I’m trying to build a webex bot that will act as an assistant for the meeting host. The bot should be able to: join a meeting automaticallyspeak aloud meeting agenda when the meeting starts proactively listen to the conversation of the partici...

Join us on Sept 3, 2025, at 11:00 AM EDT for an informative and interactive webinar aimed at developers, product managers, and technical decision-makers to explore the capabilities of the Webex Mobile SDK. Discover how to integrate rich, real-time co...

HIJust looking at pulling a number of fields from the various Report Data Types via GraphQLReport Data TypeGraphql QueryData DictCustomer Session RecordtaskDetailhttps://github.com/WebexSamples/webex-contact-center-api-samples/blob/main/reporting-sam...