We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi Team, We are from CLO Pega team, we are using webhook API call to clean up the records. While hitting the API service we are getting the failure response with the message: "The user has sent too many requests in the given amount of time. Please re...
Hi,can the new "busy" status described this blog post be somehow retrieved via the REST API? The list people API does not seem to provide it. We see that it is currently not listed in the documented/possible states and it is mapped to "unknown". Is t...
Hi all,I'm trying to generate an OAuth token following this repository on GitHub: https://github.com/CiscoDevNet/webex-contact-center-api-samples/tree/main/app-auth-sampleAs the sample shows, I created a .env file with my own app's ID. The logs obtai...
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Yesterday I sent out a couple of message through the API interface via json (https://developer.webex.com/messaging/docs/api/v1/messages/create-a-message) Everything went well. Today I saw that the interface has changed and now I'm running into an err...
I have built a small app that reads my webex team rooms. However, I dont want it to read all the rooms just to find out there is no new messages I am looking for. I am searching for a specific kinds of messages from yesterday and today in my rooms. P...
I am creating a webex bot need the help and guide how i can connect both the application2nd if i am using the localhost database and application is also in localhost. How to deploy it as if my system goes off then it will not work
I am afraid the answer to this is no. I see that webextel URL does trigger a click to call from the browser, but is it possible to trigger the same functionality from an embedded app? david
When we run the Webex-Bot in local it is able to connect to webex-webhook and it is able to get user messages. However, when we deploy in a container in some VM of CALO Lab or any other Lab -- we are not able to connect to these webhook and the bot d...
I'm trying to set up a monthly schedule to retrieve Call Detail Records (CDRs) for specific DX80 devices registered to Control Hub. However, it seems like the available options only allow me to pull CDRs for the entire organization, not for individua...
Hi,We have a scenario where customers fill out an external web form on our website, providing information such as their name, email address, and inquiry. They also select their preferred communication channel: email, callback, or live chat.If the cus...
Hi,1. Is it possible to create Service App on other organization via consent for integrate application?I mean I will create integration application on organization A and when organization B admin will use it - we will create a service app to be used ...
I have a use case where I want to capture all the actions from Webex messages for reporting purpose. I have created a web-hook that captures the actions from Webex message and then trigger an external service. The external service is a google cloud f...
Hi Team, are there some issues with webex bot services now? I'm working on a bot and messages sent don't reach the bot. No POST messages received.
Hello,I'm working on implementing a simple feature using Webex webhooks, which involves obtaining the phone number for incoming calls whenever a user receives one (after obtaining the phone number, I intend to display relevant information to the user...
