I am running Cisco Unified Communications Manager Version 8.6 and I am trying to add a route pattern that I can not get to work. I am copying an existing route pattern that works and only changing the prefix. i.e. 9.331XXXX copied and changed to 9.55...

When calls to a particular extension are made, they are forwarded to the voicemail during or right after the first ring.This DID is on four phones at four different locations and is assigned to only one user. Two of the locations have multiple extens...