Hi,Please refer below document for details of the error that you mentioned.http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_1/cme_cli/ch5bkrst.pdfFor more investigation on it, please let us know the output of command: "show backup history...

Hi Kavithas,Make sure you have  “Web Access Enabled”  as per troubleshooting guide. http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008067cb94.shtml.If you still face issue, please get us below details to debug further.1...

Hi Kavithas,Can you please share the auto attendant script?I think script is not directing the number properly to receptionist's number.In Office hours it should redirect and in after office hours it should go to auto attendant.Please check the scrip...

Hi Michael,Are you asking about cell phone or email notifications, if yes and you want to disable phone notifications then,Go to CUE GUI of UC560/UC540, go to Configure --> Users --> select the user for which you want to disable phone notifications -...

Hi,Please let me know your question on dial by name in your script.Thanks,Nikhil Joshi.