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Setting up schedule for reports I have noticed that if I schedule a report to be delivered by email, I can use PDF and XSL attachments but if I try to send the report as INLINE HTML it fails.Has anyone experienced a similar issue?
Scenario:- UCCE 8.5 with CVP 8.5 - Type 10 NVRU- Call initiated from a IP Phone dialing a CTI RP.- CUCM is the routing client of the original call. - UCCE script launch. - Eventually the call hits a SendToVRU node. - At this time the NVRU label i...
For better understanding, please clarify. Do you have 1 or several CUCM clusters?If all agents are part of the same cluster is going to be problematic, but I will develop the idea later.If agents are part of different clusters then all what you need...
The way I see it, the originating CUCM is a factor to determine which CVP Call Server will handle the call. After that, which VXML GW, VXML Server or media server decisions are made based on the location of the CVP Call Server and no so much the CUCM...
I am working this issue with jocelyn, adam too. Let me clarify a bit. We do have the route point (2851) in CCM, also we have the ICM DIaled Number and Call Type. The Network VRU label for CCM.rc is 8888888881 and we see the label sent back to CCM whe...
All (specially jaw and adm) :)Just a comment here. Anytime we see a tts error, or for that matter a media file error the call is already connected to the IVR way past of the point of the current failure. The error we are experiencing is that when ICM...