04-01-2020
Cisco Employee
Experienced with documenting voice technology (Cisco), storage networking (Andiamo), optical networking (ONI Systems), and CAD technology (Intel) products.
Expertise:
Contact Center Products (Unified Expert Advisor, Unified CCX, Unified CVP).
Troubleshooting expertise, DocWiki (create/maintain/moderate Contact Center product pages).
Expertise with peer reviews, lead the peer review team.
Expertise with HTML, XML, FrameMaker, Webworks, Word, Excel, Mediawiki, Confluence, Web Publisher, 3LM, and other applications.
Experienced with documenting voice technology (Cisco), storage networking (Andiamo), optical networking (ONI Systems), and CAD technology (Intel) products.
Expertise:
Contact Center Products (Unified Expert Advisor, Unified CCX, Unified CVP).
Troubleshooting expertise, DocWiki (create/maintain/moderate Contact Center product pages).
Expertise with peer revi
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