Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We had this same issue with several sites this week. In our case, the issue was in the latest 11.14 Room OS release. There is a new "feature" that allows Outbound control of 3rd party devices. It must be turned OFF to allow control Inbound from a con...