Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi All,I'm attempting to setup a Yubikey 5 as the authentication method for logging into an RDP session on an AWS site that is protected by the Microsoft RDP application.I have users setup using Duo Mobile and it works fine, but one user doesn't have...
I reached the user at home and tested with OTP successfully. I really think the issue was the cursor wasn't in a text field and was my mistake.Thanks @DuoKristina!!
I forgot to mention, yes anything is possible that she may not have been pressing long enough or too long. She configured slot 1 and said the light stopped blinking. But she may not have had her cursor in a text field because I didn't realise it work...
Does this require the Yubikey Manager or any other software installed? Or just it just act like a keyboard once the OTP slot has been configured?Bare with me, I don't have a Yubikey myself and I can only get in touch with this user on Tuesday, so I'd...