Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

Hello, We are sitting up a “Help Desk” type of role in the Admin panel and I’ve created an Administrative Unit and added Groups the role can manage. I get that the role is locked down (create, view, modify and delete phones, tokens, bypass codes; can...

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Gigawatt by Level 1
  • 1072 Views
  • 4 replies
  • 0 Helpful votes

Resolved! Duo Users/Groups

Is there a workaround for users/groups synced from a directory to modify Duo groups? For example, certain users from AD have no groups assigned to them as only individual users. Can groups be created in Duo? Additionally, if there are AD groups for u...

We have implemented DUO MFA for a year or two.It works well except we have one issue.When a user is remote and their account expires it does not allow them to log in.We used to use RSA token but we authenticated first and then logged in with Windows ...

waquilio by Level 1
  • 598 Views
  • 4 replies
  • 0 Helpful votes

Is there a method to configure a time limit for bypass on a user account?  We find ourselves setting bypass on a user account and forgetting.  We'd like this to revert back to "active" once the time limit is up.  I searched the community and haven't ...

jcb2024 by Level 1
  • 337 Views
  • 1 replies
  • 0 Helpful votes
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