I'm using Duo for MFA when authenticating for RDP access. There was a time when the user would try to login that Duo would automatically send a Duo Push, but now for each login the user is being asked to choose between sending a Duo Push or using a ...
Forum Posts
Hello,I'm trying to remove a user but I'm getting an error saying that the user is "not deleted because they are managed by Directory Sync." The account has clearly been flagged as synced even though I have the free plan and always have. I'm not sure...
Hello,I started to notice that the Duo Active Directory User Sync is failing sporadically (from Automatic sync frequency jobs). The manual sync works fine and the next Automatic sync frequency ones work as well. The reason on the logs is " Sync cance...
Hi All, I have configure DUO Admin panel login using 2FA with SSO hosted by Duo. All the configuration has been done referring below document but im facing an invalid credentials error while logining using SSO but same is getting sucessfull if i logi...
Hello, We are sitting up a “Help Desk” type of role in the Admin panel and I’ve created an Administrative Unit and added Groups the role can manage. I get that the role is locked down (create, view, modify and delete phones, tokens, bypass codes; can...
I am configuring DUO using the auth proxy to on-prem AD. Internal users have their email addresses in the AD mail attribute, and things work great. When the internal users are added to DUO using directory sync, two main things work: They rece...
Hi! I have a DUO production account to which the users were added manually to work with ISE and a DUO proxy. This setup worked and is still working fine.Now, I upgraded ISE to the version that has DUO integrated so I can remove the proxy from the pro...
Hello,We have two separate environments for our staging and production systems. Some teams are assigned to both environments, while others are restricted to only one. As a result, users can be members of multiple groups.From time to time, certain gro...
Hello Duo Community. Questions to @DuoKristina: - does mixing users license level in one Duo instance will be possible in the future? - when will be SCIM available to manage users? Regards
I’m attempting to test the Auth API in postman but only ping is working. all other requests fail with the message: Missing request timestamp. found some good info here: https://community.duo.com/t/preauth-api-failing-but-check-and-ping-are-good/3125 ...
Hi,How do I add the owner role to an Existing DUO admin.I only see how to add a new administrator with Owner role.I have the owner role so I have the Authority to do so I believe.
Hi,We want to sync the Users in DUO with the new function offered in Cisco ISE 3.3.Configure ISE 3.3 Native Multi-factor Authentication with Duo - CiscoThis is working properly, the connection works and users are synced. The only problem we are facin...
Resolved! Duo Users/Groups
Is there a workaround for users/groups synced from a directory to modify Duo groups? For example, certain users from AD have no groups assigned to them as only individual users. Can groups be created in Duo? Additionally, if there are AD groups for u...
A user is receiving phone calls instead of texts for his DUO prompt. He would like to receive Texts instead. Please advise.
Resolved! Directory Sync on New Admin Portal
I am not able to find the directory sync to manually sync a newly created user from my Active Directory on the new DUO Admin Portal. It used to be under users - directory sync.
