Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

Hello. Is there a native report in DUO that will display which users accounts are set to ‘Bypass’ and send this list through email on a regular basis? Regards, Leo

wujieleo by Community Member
  • 6919 Views
  • 12 replies
  • 1 Helpful votes

Hello,i am using DUO free edition for total of 4 users logon via RDP on 4 windows machines, each user on single RDP. Recently on one of the machines the user was stopped to be asked for DUO push confirmations on DUO mobile app. I removed and isntalle...

Screenshot 2026-01-31 220040.jpg Screenshot 2026-01-31 221902.jpg
nikoloff by Community Member
  • 472 Views
  • 6 replies
  • 0 Helpful votes

 In our environment we use Active Directory to import users into Duo. We use the login MFA application to provide MFA to our Windows devices. When new employees start, our plan was to create a one time bypass code for their account so they can get in...

doGlooPA by Level 2
  • 827 Views
  • 18 replies
  • 1 Helpful votes

Hello, I am setting up a Duo environment for our users. All of our users have 2 email addresses, formatted as follows: username@123.com and username@abc.com. Our on-prem Exchange is set up to give every account both emails as an alias for the same ac...

Drew_Nolen by Community Member
  • 4625 Views
  • 6 replies
  • 0 Helpful votes

Hi, We are using DUO Wondows logon 3.1.1 to enable MFA for our Jump servers. Is it necessary that, users who need to authenticate to those Jump servers should be under the GPO policy “Allow logon locally”. we have around 500 users who need access to ...

gandlal by Community Member
  • 2960 Views
  • 6 replies
  • 0 Helpful votes

Hello Community, can someone recommend me an hardware token? I mean some with the possibility to generate secret digit-codes on a display. Reason for it: We have an employee without a smartphone or any phone and we need to authenticate against a VMwa...

tomcek by Community Member
  • 1985 Views
  • 4 replies
  • 0 Helpful votes

I've installed a Unifi Dream machine and used Duo as it's Radius, I use LDAP for primary auth and Duo Push as MFA. All is well...For an hour then OpenVPN forces it's hourly renegotiation and another push is sent out which must be approved. Not keen o...

AB-19 by Community Member
  • 537 Views
  • 2 replies
  • 0 Helpful votes

We are new to this so probably a basic questionWe have Admin accounts on PC's all called administrator but we want multiple engineers to have the ability to log into those for admin purposes. What's a good way to achieve this. We don't really want un...

NigelG by Community Member
  • 2142 Views
  • 6 replies
  • 0 Helpful votes

Hello Team   I'm currently working on configuring the Cisco Duo Free plan to enable two-factor authentication for remote VPN using Cisco AnyConnect and FTD. I've successfully installed Windows Server, activated AD, and installed Cisco Duo Proxy Manag...

dmissai by Frequent Visitor
  • 728 Views
  • 2 replies
  • 1 Helpful votes

Hi We are doing our web application automation testing via Selenium and we have 2 FA done via DUO as part of login. We want to automate 2FA process and not wait for mobile or some device to authenticate in middle. Can you let me know if there is a me...

manojmahani by Community Member
  • 5955 Views
  • 6 replies
  • 0 Helpful votes

I have a client who does not use a smart phone and always uses the Phone me feature of Duo security. This was working until recently and now Duo is not phoning this user. The app seems to suggest its phoning and the call is answered but the phone is ...

Gavin8 by Community Member
  • 657 Views
  • 1 replies
  • 0 Helpful votes
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