Hi, Try to disable Firewall and Internet Security on the office and home pc? specifically What port sharing are those using? perhaps need to key address access into the Internet Security. Just a thought ok? Best Regards, Mr. Simon Yee Document Control Budi Feed Sdn. Bhd.(827186-P) Lot 11940, Jalan Perajurit 1, Off Jalan Perajurit, Kampung Tengah, Telok Gong,  42000 Port Klang, Selangor Darul Ehsan. Tel :-- 603-3134 1081 Notice of Confidentiality: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.  If you received this in error, please contact the sender immediately by return electronic transmission and then immediately delete this transmission, including all attachments, without copying, distributing or disclosing same. ... View more

Hi, Did you try to access outside of the office network but from your home or perhaps from other location far from office? Best Regards, Mr. Simon Yee Document Control Budi Feed Sdn. Bhd.(827186-P) Lot 11940, Jalan Perajurit 1, Off Jalan Perajurit, Kampung Tengah, Telok Gong,  42000 Port Klang, Selangor Darul Ehsan. Tel :-- 603-3134 1081 Notice of Confidentiality: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.  If you received this in error, please contact the sender immediately by return electronic transmission and then immediately delete this transmission, including all attachments, without copying, distributing or disclosing same. ... View more

Hi, On the SRP527W-U-E-K9, at the Tab Administration, Log, Log Setting, E-Mail Item :-- Sender: Receiver: SMTP Server: SMTP Port:25 Number of Logs:100 (range: 10 ~ 200) Interval:60  (range: 1 ~ 1440) User Name: Password: Which is which, what is sender? Is this company email? Receiver? House Email? SMTP Server is the server of the company? Let me know how to configure this items? Thanks Simon Yee Best Regards, Mr. Simon Yee Document Control Budi Feed Sdn. Bhd.(827186-P) Lot 11940, Jalan Perajurit 1, Off Jalan Perajurit, Kampung Tengah, Telok Gong,  42000 Port Klang, Selangor Darul Ehsan. Tel :-- 603-3134 1081 Notice of Confidentiality: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.  If you received this in error, please contact the sender immediately by return electronic transmission and then immediately delete this transmission, including all attachments, without copying, distributing or disclosing same. ... View more

Hi, Sorry to intrude but If I use SRP 527 how to configure the same thing to block FB only from 9 to 1 and 2 to 6? Best Regards, Mr. Simon Yee Document Control Budi Feed Sdn. Bhd.(827186-P) Lot 11940, Jalan Perajurit 1, Off Jalan Perajurit, Kampung Tengah, Telok Gong, 42000 Port Klang, Selangor Darul Ehsan. Tel :-- 603-3134 1081 Notice of Confidentiality: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, re-transmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited.  If you received this in error, please contact the sender immediately by return electronic transmission and then immediately delete this transmission, including all attachments, without copying, distributing or disclosing same. ... View more

Hi, Do not use emtpy IP address and check the DNS number on the pc. Ask you ISP for the DNS number. ... View more

Hi, just bought new one Model: SRP527W, ADSL2+ AnnexA, 802.11n ETSI,  2FXS/1FXO Product ID: SRP527W-U-E-K9 Warm only Sorry to say this it does smell like burnt electronics I think due to simple heat sink and not enough good heatsink compound. Need to have air drive across its board. ... View more

Hi, VC setting  Encapsulation: RFC 1483 bridged EoA PPPoE IPoA PPPoA Change to rfc 1483 bridged EoA ... View more