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Has anyone upgraded to 7.5.8 and when you did - was it a requirement to build Agent-based default skill group (DSG) for all the agents. The release notes are not very clear...and when I do searches on this...find nothingthanks
Thank you ... that is what I was hoping to hear. From:"geoff@hp.com" To:LYNDA MALONEY Date:08/06/2010 12:48 PMSubject: New message: "upgrade to 7.5.8?" lyndamaloney,A new message was posted in the Discussion thread "upgrade to 7.5.8?":https://support...
