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We have a problem with a call flow :Call arrives from SBC to CTI Route point and our application then routes the call to another CTI route point that is setup to provide audio, this call then gets redirected to a handset when a user is available (our...
Hi,Has anyone experience this? I have a call that arrives at a CTI route terminal, the call is redirected to a phone.Whilst alerting on the phone, the JTAPI events indicate a new connection joining and the original caller disconnecting?How/why would ...
There was more of my original description that I somehow lost when posting. The two caller IDs are both in the SIP header ("from" and "p-asserted-identity") so I understand the call has two clis associated with it but I don't understand why JTapi is ...
Apologies looks like the paragraph with the call flow details disappeared!The scenario is, call arrives from SBC to a CTI route point, our application routes this call to another cti route point that is registered as a media terminal and an rtp audio...
