HiMy client is using CCM3.3(2) with CRA 3.0(3A). The AA is workin fine. Now the client needs to customise the AA prompts but I can't find the CRA Editor.In the CRA Admin interface, under TOOLS menu, I do not see "Install Plugins"?? How can I install ...

I am confused with the cor incoming/outgoing command!e.g.cor incoming lsit_name x DN_rangeWhat is the significance of the number "x" and the DN range in the ephone configuration. Can't find any description for it online.Please helpBRAlok

While configuring Channels on E1/T1, we have many different options of grouping the channels e.g. channel-grouppri-groupDS0-grouptdm-group etc. Can someone help me understand the difference between all those options? Can those be used interchangeably...

How can I configure CCM3.3(2)/Unity 4, so that users can send voice mail to a custom Public Distribution List?Please adviseAlok

I have installed a CCM 3.3(2) Cluster.While configuring the Extension Mobility on either of the servers, I create an IP Phone service with the URL pointing to http://IP_Address_of_CCM/emapp/EMAppServlet?device=#DEVICENAME#But this service does not ap...