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I have a follow-up question regarding my setup and a specific issue with concurrent calls.My Current Setup:Representative Account: Instead of monitoring all agents, I have registered a webhook (resource: telephony_calls, event: created, filter: state...
Hi everyone,I am using the telephony_calls resource to monitor incoming calls. My goal is to trigger the webhook only when a call is received via a specific phone number (DNIS).I have confirmed that the DNIS information is present in the payload unde...
Hi everyone,I am currently trying to set up a webhook to monitor call events using the telephony_calls resource. Since these are telephony events, I assumed I could configure this at the Organization level to capture events for the organization, so I...
Thank you for the confirmation and the link.I understand that org-level webhooks are not currently supported but are planned for next year.It is very helpful to know the roadmap.I will vote for the Feature Request and keep an eye on it.Thanks again f...