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Hi All,My customers are complaining that they're being disconnected from the network on a daily basis. The disconnect lasts usually from 30 seconds to 5 minutes. I checked the logs on the MR18 and I'm seeing: Ethernet port carrier change - dev...
Thank you all for the help here. I checked in at the site and found that someone had replaced the patch cable coming in from the modem. They put one of those thin Cat5E cables in and it was wired with only 4 of the 6 cables! I can't believe that this...
It is plugged directly into a cable modem from the ISP. I have no documentation as to make/model of the modem but I'll be on site early next week to check it out.Thanks for the quick reply!