Good day! Please help. We have a problem on our RV042 router. The Protectlink WebProtect URL filtering is not working. When we first activate the service (Nov. 12), it worked for a few days, then 2 days ago, our internet connection got problems. But yesterday, our ISP fix the problems on our internet connection, but the URL filtering of WebProtect is not working anymore even if it is enable, up to this time. What should we do about this problem? Thanks in advance for your kind replies!
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Hi! We are trying to connect our new RV042 here in Philippines to RV082 of our main office in Perth Australia. We have an old RV082 and we follow the same settings (all settings/configuration) from the old router. But we cant's seem to connect the VPN. If we return the connection to the old router, it connects easily. Please help us. Details : Office A (Perth): - RV082 router - Client Network :10.50.0.0 - Internal Address : 10.50.0.254 Office B (Ph) : - RV042 router. - Client Network : 10.75.0.0 - Internal Address : 10.75.0.254 Layout : Office A ----> RV082 ----> INTERNET <------ RV042 -----< OFFICE B 10.50.0.254 10.75.0.254 VPN details : Office A : - remote group type = SUBNET 10.75.0.0 - local group = SUBNET 10.50.0.0 - IP Address = 116.XXX.XXX.XXX Office B : - remote group type = SUBNET 10.50.0.0 - local group = SUBNET 10.75.0.0 - IP Address = 103.XXX.XXX.XXX Thanks in advance for anyone who can help!
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