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ProtectLink Web Protect URL Filtering not working

06231984J
Level 1
Level 1

Good day!

Please help.

We have a problem on our RV042 router.

The Protectlink WebProtect URL filtering is not working.

When we first activate the service (Nov. 12), it worked for a few days, then 2 days ago, our internet connection got problems. But yesterday, our ISP fix the problems on our internet connection, but the URL filtering of WebProtect is not working anymore even if it is enable, up to this time.

What should we do about this problem?

Thanks in advance for your kind replies!

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