I have CCX 5.0.2 with CUCM 6.1.3.I find some strange problem.20% of all calls are disconnected after 1 second.Client call to CCX, listen IVR and then become connected with agent. And after 1 second call is disconnected. In log I see that reason of di...

We have CUCCX 5.02 and CUCM 6.1When agents try to look their "Agent statistics report" in CAD there is no data. And status of this report is "Inactive". All other reports are active.In CCX "control center" I see that "CRS SQL server Agent - this serv...