Chawki Salhi
Beginner
Beginner
Member since ‎05-18-2008
‎03-24-2019

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  • 42 Posts
  • 6 Solutions
  • 5 Helpful votes Given
  • 5 Helpful votes Received
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Hi everyone,I am meeting a problem when using the dequeue step. On the real time stats (CSD), I see calls remaining in queue even after dequeuing them.I am actually using CSQ (no agents for that queue) for reporting and what I do is the following:1-s...
Community Statistics
Member Since ‎05-18-2008 10:58 PM
Date Last Visited ‎03-24-2019 10:31 AM
Posts 42
Total Helpful Votes Received 5
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