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Hello, I would like to understand how to populate some additional fields on the incident tickets coming from Meraki to ServiceNow through Webhook. App config on a ServiceNow side only allows to assign it to the group. Ticket is coming with Category s...
I called Meraki support number indicated on connector page a few minutes and they told me that this is inappropriate channel for customers to reach out, and that ServiceNow team should reach out to Meraki team and work on the issue.
Here's an answer I got from SNOW support. As I expected SNOW support points to Meraki support:I am marking this case as "Solution Proposed" with the below information.Solution Proposed:Please note that this is a 3rd party application, which is develo...
