baird.scott
Level 1
Level 1
Member since ‎12-19-2014
‎10-08-2021

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Our business would like to track how many customers select a specific option in the menu of a CCX script.  For example: Customer calls in to the IVR and selects option 2 for a password reset within the menu.  My question is how to configure this with...
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Member Since ‎12-19-2014 10:18 AM
Date Last Visited ‎10-08-2021 12:04 AM
Posts 2