Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I'm new to WxCC so apologies in advance...Blind transfers to an extension are ringing through fine but are not going to the correct voicemail box if they RNA. The calls are going to CUC, just not the right voicemail box. This works fine in my UCCX,...