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I’d avoid treating cucm-jtapi-ext.jar as part of the standard JTAPI package without confirming the CUCM version. The safest approach is to check the Collaboration-specific JTAPI documentation or package for that release first.Since the issue is speci...
For a Cisco Jabber and Salesforce Open CTI setup, I’d first verify that the Jabber SDK, Visualforce components, static resources, and Apex dependencies are all loading correctly. If the basic setup is complete but Step 7 produces no output, checking ...
Hi,Based on your description, it sounds like the integration is working as expected. The Webex App for Salesforce typically provides click-to-call, caller identification, call history, and the ability to manually create a Call Log activity after a ca...
