Hi Mark, Commerce Automation gives customers the opportunity to view and edit their renewal & attach quotes online. They can edit quotes by removing any unwanted line items as well as view and select upsell options. With the click of a button, custom...

Hi Jackeline, You can access your Commerce Automation quotes from within your Lifecycle Advantage opportunity batch. On a monthly basis you will receive a notification containing a link to your current batch data, this is where you will see all the q...

Hi John,    We identify quotes as either Manual (created by the partner) or as AutoQuote (created by Cisco/Distributor). Quotes that are being pulled in must fulfil a certain criteria, ie created in the last 30 days, they must be valid, last edited e...

Hi Melanie,  What an excellent question!Enrolling in Lifecycle Advantage can improve your customer health scores, develop deeper brand loyalty and build stronger long-lasting relationships with your Cisco customers. Many of our partner's see an incre...