About akond

akond · 09-14-2026

I am running an implementation of Duo on a Virtual Desktop Environment (VDI) that uses the Microsoft Desktop Gateway App to perform 2FA on a broker/session host. I understand there are only two options with this implementation: Duo Push, and Phone Ca...

akond · 09-15-2026

Hi Kristina, to follow up and close this out. I did contact support. They told me that this is disabled by default now on new accounts. My tenant is over 5 years old, so perhaps this was applied to me accidently. They did turn it on, and I now do see...

akond · 09-15-2026

I will probably do this during the next refresh of this stack - there are too many limitations with the gateway implementation.

akond · 09-15-2026

Hi Kristina,We are on Duo Advantage. I see the full telephony credits in the account.In Authentication Methods on an existing or new policy, there is no area to enable phone call capability (Capture screenshot attached). If there is no reason this sh...

akond · 09-14-2026

I believe the problem in this case is that Duo Remote Desktop Gateway does not support the universal prompt experience. I believe this is also technically a OTP hardware token, which is not supported with the Gateway implementation: https://duo.com/d...

Member Since	‎09-14-2026 11:38 AM
Date Last Visited	‎09-14-2026 11:38 AM
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Duo Gateway Authentication Options

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