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Receiving the Error "A connectivity exception occurred while processing the request. The Exception is :: HTTPs TransportMode has Failed 500:Internal Server Error" Have checked and there are no special characters in the clients name and the Certificat...
Hi, we have installed collectors for a couple of clients that are running OK for discovery and Inventory but we are unable to see the client in the Cisco Services Portal. The Enriched information can be obtained over API so why can we not see the col...
Can you please advise if the IOS software checker should be the default source for affected versions? In the notifications there are bug ID's noted but often the information in these do not match the output of the software checker. So do we assume th...
Hi Justin,I'm not sure this is the case I can view all other clients under this partner ID in the portal and can also find this client if I were to license a collector as per the screenshots below.Clients with CSPC collectors for Dimension Data Netwo...
Hi Justin - thanks for the reply. The query is in relation to PSS Portal and not smartnet. We have multiple clients on the CSPC portal and all have the same access and user rights assigned. this issue is only affecting a single client that we have co...
If you are trying to get the connection of t/s as I suspect the config. would be:controller e1 3/0 channel group 15 timeslot 15then the inetface command to reference the channel group number as aboveinterface serial 3/0:15 ip address x.x.x.x encapsul...