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I have not used the tool in a few months, but now when I try to analyse logs I am able to upload files but receive the attached error when selecting files and clicking analyse. I tired with 8.6.1 and 8.9.1 logs. Any idea why it is not recognizing the...
I'm having the exact same problem. My work around is to run C:\Program Files (x86)\cscopx\setup\support\resetcasuser.exe, select option 1 and reboot the CSM box.TAC said the issue was a GPO preventing the casuser for running batch, but we just modifi...