Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I apparently several opportunity for loops where a caller and remain on the line indefinitely looping around. I want to close those loops and force an end to the call so that someone cannot screw around but I want to give callers that make a mistake...
We are finding on our phone bills several calls that are 100s of minutes long. Some 6.5hrs. I cannot substantiate that in a call-by-call detail in Historical Reports. We are being told by our PRI carrier that this is malicious activity so we should ...
Additional: FYI we are using UCCX 8.5.1. Not sure if iCounter is valid in this version.
This setup seems to at least run the full menu twice and then hang up.
I will try it the way you've displayed to see if it behaves better.
If I have a menu withi...
