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Support Department · 10-01-2019

When I try to make a videocall to lifesizecloud from my videosystem. I see several errors in the ASA firewall. this happens when calling with any videosystem.. we have a cisco VCS-E where I am registered to. I see errors as below: 4 Oct 01 2019 10:27...

Support Department · 11-11-2013

We already reported this bug to Cisco but were wondering if any ther people ran into the same problem: If you set up a call using Jabber 4.7 and the call is interworked it will crash the VCS if the VCS is not at 7.1 or higher. This doesn't happen eve...

Support Department · 02-05-2014

That will work, but the Jabber client might still crash someone else's VCS. Setting encryption to 'AutoNoSrtp' in the provisioning settings also works and will also protect any other VCS with older firmware.This is actually a confirmed bug in Jabber ...

Support Department · 03-19-2012

Hello Stephen,There are no logs / traces. This system is at a client's site and I don't have full access to their network at the moment.Yes, the conditions are gone and warning is acknowledged. Just clearing the ticket already causes a refresh so it ...

Support Department · 03-19-2012

Hello Stephen,If you had read the previous posts completely you would have seen that we each know what the reason is / was and that that was not the problem.The problem is / was that you can't clear these tickets without rebooting a VCS: If you ackno...

Support Department · 03-19-2012

I contacted Cisco support, you won't be able to clear the warnings on VCS but you can disable the warnings by setting the levels to zero: xconfig resourceusage warning activation level: 0 (default level is 90). You will still need to reboot but at le...

Support Department · 03-16-2012

Thanks for the update, at least I know updating won't solve the problem...

Member Since	‎03-16-2012 03:24 AM
Date Last Visited	‎05-09-2025 02:31 AM
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Deny icmp src Outside:x.x.x.x dst Office:x.x.x.x (type 3, code 3) by access-group "Outside_access_in_1" [0x0, 0x0]

Interworked Jabber 4.7 call crashes VCS

Interworked Jabber 4.7 call crashes VCS

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