Hi Carsten,you should be able to renew the contract for the C160. The last date to renew contracts is July 2016 with End of Life in 2017. You can find the hardware product life cycle for the Email Security Appliances here:http://www.cisco.com/web/iro...

Hi Larry,you can force/manually run an update using the command repengupdate forceAlthough the update itself should fix the issue in most cases, we recommend restarting the appliance once the update is complete to ensure that all processes on the app...

Hello All,a fix for this issue has been released yesterday. The affected engine should be updated automatically via the normal update process.You can verify if the version containing the fix (1.1.0-011) has been applied using the command repengstatus...

Hi Bob,thanks for posting.This issue may occur if you are running an appliance on a 7.6.x version with IPAS enabled and Outbreak Filters disabled which has been upgraded from 7.5.x in the past. If your appliance is affected, you will see/receive an e...

Hi Steven,sorry for not getting back to you earlier.In general, I would like to encourage you to get in touch with customer support if you are experiencing issues with your Senderbase score. I just checked your current repoutation and the score is ba...