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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1182 Views
  • 2 replies
  • 0 Helpful votes

Hi!Im trying to upgrade ESA from 15.0.0-104 to 19.0.4-016 which i have understood shouldn't be an issue. However, when i try to upgrade either from GUI using "System Upgrade", i get the error "Error - Failure downloading upgrade list., and if i try t...

mvs23 by Level 1
  • 177 Views
  • 8 replies
  • 0 Helpful votes

I have onpremises ESA and cloud CES. now, each has their own quarantine notifications.ie., users will receive 2 quarainte notifications.Can we integrate onpremises ESA twith CES SMA or viceversa?  - so I will have only one quaraine 

GRajuK by Community Member
  • 134 Views
  • 3 replies
  • 0 Helpful votes

Hello, I'm going to create a CSR for the TLS encryption functionality. but MX record does not match the hostname of system or the listener interface. 1- Must CNAME and system hostname and listener interface hostname being match with the MX record ?. ...

AAA184 by Level 1
  • 144 Views
  • 4 replies
  • 0 Helpful votes

Hello, I have enabled the access to the End User Spam Quarantine with this opton: "Enable login without credentials for quarantine access"   User should access their Spam Quarnatine with link included in Spam Notification. LDAP Authentication is also...

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REJR77 by Level 5
  • 141 Views
  • 2 replies
  • 0 Helpful votes

Dear all, we have a couple of ESA devices with the version 14.2.2-004 and would like to switch to the version 16.  Until ca. last week it went well with an intermediate update to version 15, but since ca. last Thursday I got a message, the version 15...

Kovacs_Ervin_1-1771797892793.png

We have one C100v virtual appliance not yest upgraded to 16.0.4-016. The version running right now are 16.0.0-050 and there is no direct upgrade path from that version, but we should be able to upgrade to 16.0.2-112 and from there to 16.0.4-016.The p...