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Hi, I have a problem with importing Real time reports. Release notes state that appropriate Data source should be configured before importing Real Time report templetes.CUIC user guide states that UCCE Historical and UCCE Real Time data sources exis...
Hi Graham, This is what I was looking for. Thank you!I was trying to create a wallboard type display. So if I got this right, if I don't have a premium version I can't create report definitions? Was this created from the scratch or you used avaliable...
Yes, I was reffering to CUIC as a built in feature of UCCX. In the meantime I installed CUIC as a standalone server on ESX. Data sources which I mentioned in first post (UCCE Historical and UCCE Real Time) exist by default as documentation stated but...
Hi, I am aware of that but I'm not that good at coding. Also, I figured that if real time reports already exist for CUIC and you can configure them with permalinks etc. it would be better to use something that already exists rather than something y...
Hi,I don't want to integrate it wiith CCE, but it is the only thing that I found in CUIC documentation related to my problem. Basically, what I want to do is use Real time reporting capability of CUIC to set up a wallboard for our Call Centar. If I u...