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After upgrading a UC560 to 8.6.2 with CCA 3.2.3 I have a strange clock issue. Voicemail timestamps are 2 hours early, i.e. a message left at 3pm will be stamped 1pm. Also the schedule for the AutoAttendant is 2 hours off.I have read up on the issue...
From the UC500 series EOL announcement:Is there a migration plan for UC300, UC500 and BE 3000 customers? And will my existing SPA phones be included in the plan?Planned for availability on August 1, existing customers on the UC300, UC500, and BE 30...
I am looking for a call detail reporting solution for a client. The client would like to be able to trace individual calls to respond to complaints - i.e. patients who complain about being on hold to long, callers who claim that no one answered when...
Hi John,Thanks for the reply. I have reloaded the entire UC560 with no change in behavior. At the end of the workday today I will reload just the CUE and let you know if that corrects the problem.
Please correct me if I am wrong, however I see the Cisco 1861E listed as compatible with CME 9.1 and the download page shows files for the newest 15.2.4 IOS. So from my perspective, it looks like a business decision that has frozen the UC500s at the...