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I am currently testing the Cisco SPA ATA112 as a music on hold device.I have found that the device will accept up to 10 calls, which corresponds to what I've read in the product documentation. I have found however that it will only play RTP to up to...
I have an auto-offhook (Plar, Hot-Line) configuration set up on my ATA 122. When I take the phone off-hook the ATA takes 3 seconds to place the call to the network. My dial-plan entry is as follows:<Dial_Plan_1_>( P0 <:4802788500>)</Dial_Plan_1_> I'...
Is there still no published list of reboot reason codes?It's nice that I can collect SYSLOG messages, and it's great that they contain reboot reason and cause numbers but I can't seem to be able to do anything with that information because I can't fi...
After upgrading my 525G to 7-4-7 I cannot add BLFs to any available line keys. If I try the Phone begins rebooting and will not stop until a factory reset. This happens no matter what protocol I'm using (UDP or TCP). I have verified that BLFs work...
After upgrading my SPA504G to version 7.4.7 my BLFs are no longer working. If I downgrade to 7.4.6 they work again with no configuration change. Has the BLF configuration process changed with 7.4.7? I didn't see anything about it in the release no...
Are you trying to web into it from a computer connected to the LAN (Labeled Ethernet) or WAN (Labeled Internet)? You can only web into it from a computer connected to the LAN port.Connectivity via the WAN has to be enabled first before it will work....
Hi,So I see from the Polycom trace that it subscribes to the correct event: Event: as-feature-eventBut the Cisco SPA trace you attached subscribes to the wrong event:Event: missed-call-summarySo one of two things is happening.1) The Cisco SPA is atte...
Hi Jonathan,I can confirm that my Polycom does indeed feature sync with an SCA, and my Cisco SPA 5xx do not. However unlike what you report I do not see my Cisco SPA attempt to send a subscription.Looking at your SIP message above, I am not sure thi...