Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have an odd situation with regard to two new ASA5515Xs I have just purchased.One is an ASA-5515-IPS-K9 and one is an ASA-5515-K9Both units "show version" serial number is different than the chassis serial number.More specifically, the serial number...
We are using an AIM-IPS module in a 1841 and it has been working fine, however we just upgraded our broadband link and didn’t notice a increase in throughput.We were consistently getting about 16 meg download speeds and this didn’t change with the ne...
I am contemplating upgrade options for a 1841 equipped with an AIM-IPS card. The IOS-IPS in the 18xx/28xx routers was limited in the number of active signatures and therefore we went with the AIM-IPS card. Are there similar limitations with the 29x...
The smartnet contract will give you the ability to upgrade the image. Quite frankly, if you are not planning on getting smartnet/IPS services coverage then I wouldn’t be concerned, as this problem was related to applying a license file to the ASA tha...
Well, I was able to get this resolved (finally) Note, this was after my initial units purchased in April that customer service eventually had me return. Of course the replacements had the same problem, so It took a opening a couple more support cases...
Thanks for the for the follow up info! Just to be clear – you took the smartnet contract out using the chassis serial number, but then when you went to the IPS services website to request the IPS license, you used the show version serial number and ...
Just got my replacement units and as suspected, they have the same issue with the show version not matching.I guess your response from Cisco also supports this. Did your Cisco contact have any instructions on what to do about smartnet?I know I will...
Yes, in order to apply new signatures (and sensor software updates) you need a "Services for IPS" Smartnet contract.The part number varies by service level (8x5 next business day, 4 hour response, 2 hour response etc) but the 8x5 Next Business Day p...