Does anyone have "How - To" guides on the UC320.  I find the documentation to be very confusing.  i am looking for best practices on setting up Auto Attendants with flow charts and examples for simple environements.  Anything better than the standard...

I have a RV 120W router and SBS 2011 Essentials server.  The remote access was working porperly, but now when I type the URL it brings up the RV login screen instead of the Remote Access sign in page.  I am not certain what settings are messed up.  D...

I am a Small Business Specialist and I am looking for a guide that tells me what featurees are in the UC320W v. all the other Cisco UC products.  I need to know when I have to use a higher level product and if the features are going to be put into th...

I have an Auto Attendant where after the caller has tried to contact someone, it is supposed to go to the the voicemail of the front desk. Instead a standard prompt comes up and says you were being forwarded to the mailbox.   This is not how we desig...

I have new one for you all!  I have an auto attendant on a UC320W current firmware 2.0.9 (3) and when someone calls in using a Droid phone it does not recognize the tone when a user presses any key.  Iphones, windows phones and landline based phones ...