Mike_goingDid you try the fix listed in this document? http://www.vzam.net/uploadedFiles/USB551L_WMB_VPN_ReadMe.pdf I have the same setup as you and it is working after doing the following:Operating System Affected: Microsoft Windows® 7Resolution:Cus...

This document helped me fix my issues, had to disable Microsoft Windows® 7 Windows Mobile Broadband mode support for this modem (USB551).http://www.vzam.net/uploadedFiles/USB551L_WMB_VPN_ReadMe.pdfI still get 4G LTE connection, but have to use VZAcce...