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In the past few days I had to call into the Cisco Small Business support line (1 866 606 1866). Each time I reached someone with very heavy foreign (non-US) accents with various levels of technical ability. On top of this the phone connections were n...
Is there a way to change the amount of recording time on a specific mailbox that someone can leave a message for? Does anyone know the default message length?Thank you-Tim
A client of mine has an RV042 and wanted a trial of the ProtectLink Web content filtering. The trial has expired but the RV042 is still blocking websites such as Facebook. They have requested a user to have access but I can no longer modify the Prote...
I have a client who has the AA setup so the caller needs to dial '1' and then dial an extension (3 digit). Some callers are just dialing the 3 digit extension directly from the main menu. What is happening is that if the extension they were trying to...
The time limit I was referring to is the time per message a person can leave. The client is reporting that he is only getting 10 minutes per message before cutoff. Sorry for not clarifing (my bad).The other issue is that when you do bump up the time ...
Follow-up: I ended up calling Cisco Small Business support. The tech contacted Trendmicro via conference call and they generated a new 30 day trial key to allow us to disable it. If you run into this situation you may need to push a little to get th...
I had been hunting down the same issue for a few weeks now. Today I finally spoke to a solid Cisco support tech who told me that multiple trunks on the UC540 is officially 'not supported'. He mentioned that the document you probably looked at to get ...
