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HiI am hoping someone can help out with this issueI am having issues with a SIP trunk on a 2911 CUBE router, the connection is between CUCM9.1 <–> 2911 CUBE <–> 3RD party SIP Contact Centre.Some calls work perfectly however other calls suffer an issu...
HI EveryoneThe call seems to break during the initial setup, not when the call is actually placed on hold.A working call followed the following sequence near the end of the inital call setup- CUCM --> 2911: UPDATE seq 102- 3RD Party SIP --> 2911: ACK...
Hi NishantYeah I had thought of that and I did collect those messages, it wasn't what was happening.The issue is that there is never an OK sent back to the re-invite when the call is placed on hold.It seemed to be caused by CUCM using updates and the...
I was a little bit annoyed with Cisco as they had junked the bug because they weren't able to reproduce it in the Lab, I raised another TAC case asking for it to be re-opened and that is when they gave me the debug image.This was after the issue effe...
Hi HassanTAC gave me a debug image to try and find the source of the issue, unfortunatly (or fortunatly) the debug image actually solved the problem.TAC advised me to just continue to use the debug image.