Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hey,
which Release do you have on Webex 55 ?
can be that you have this Bug CSCvx09177 ?
https://help.webex.com/en-us/article/npzzh6m/Resolved-Issues-in-Previous-RoomOS-Releases
Best Regards,
Lina