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- About mifierro
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Member since
02-06-2014
80
Posts
8
Helpful
16
Solutions
Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-28-2017
02:13 PM
07-28-2017
02:13 PM
Hello again! At this point, I'd recommend contacting your WebEx Customer Success Manager (CSM) to see if they can get you a dedicated test site (BTS site). -- Michael Fierro ● .:|:.:|:. Customer Support Engineer Cisco - API Developer Services mifierro@cisco.com
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-28-2017
02:05 PM
07-28-2017
02:05 PM
I just followed up with our engineers, this issue had been fixed for API version 11.x, but a regression to the old behavior (returning the Null Point Error) was found earlier this month. It appears that a fix has just been checked in, but I don't have an ETA yet on when that fix will be pushed out to sites. -- Michael Fierro ● .:|:.:|:. Customer Support Engineer Cisco - API Developer Services mifierro@cisco.com
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-27-2017
11:33 AM
07-27-2017
11:33 AM
Greetings, Ben! Reports can take up to 48 hours before the data is available but usually it is less (usually within 24 hours). -- Michael Fierro ● .:|:.:|:. Customer Support Engineer Cisco - API Developer Services mifierro@cisco.com
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-27-2017
11:29 AM
07-27-2017
11:29 AM
Greetings! The XML API covers all of the Centers available on a WebEx site. Wherever you test your Meeting Center code is also where you will test all of the other Centers. -- Michael Fierro ● .:|:.:|:. Customer Support Engineer Cisco - API Developer Services mifierro@cisco.com
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-21-2017
09:41 AM
07-21-2017
09:41 AM
Contact your WebEx sales rep, they will be able to give you the information for upgrading.
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-20-2017
02:22 PM
07-20-2017
02:22 PM
Hi Glen! I apologize for the inconsistent behavior you are seeing. This is basically an issue with the XML API V9.0, which is running on pingidentity-dev.webex.com. Current versions of the XML API correct this. I used your API request on a test site running XML API v11.0 SP3, and a much more descriptive message is returned <serv:response> <serv:result>FAILURE</serv:result> <serv:reason>Sorry, no record found</serv:reason> <serv:gsbStatus>PRIMARY</serv:gsbStatus> <serv:exceptionID>000015</serv:exceptionID> </serv:response> When your site is upgraded onto V10.x or V11.x, you will not receive the null pointer exceptions. -- Michael Fierro ● .:|:.:|:. Customer Support Engineer Cisco - API Developer Services mifierro@cisco.com
... View more
Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
07-20-2017
02:10 PM
07-20-2017
02:10 PM
Greetings, Allen! Unfortunately, the Event Center service does not have a function to return an iCal attachment.
... View more
Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
01-13-2017
04:38 PM
01-13-2017
04:38 PM
The XML API can be used to create a Support session. In the reference guide, look for the section titled Support Center Service for the available API functions. The function to create a support session is: CreateSupportSession You can find more information in the XML API reference guide at: https://developer.cisco.com/site/webex-developer/develop-test/xml-api/xml-api-reference/
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
01-13-2017
04:35 PM
01-13-2017
04:35 PM
I apologize, you are correct there is a different way to do this. In setTrainingSession, you can use otherHostWebExID.
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01-13-2017
04:29 PM
Hello again! Which of our APIs are you trying to use, the WebEx XML API or the WebEx URL API? Have you followed the information for the function you are trying to use according to the reference guides, available at: If you have and are stuck on a particular API function, please let me know what it is and I'll try and help you out with it. -- Michael Fierro ● .:|:.:|:. Customer Support Engineer Cisco - API Developer Services mifierro@cisco.com
... View more
01-13-2017
04:27 PM
Hello, Ram! Have you already filled out the request form to get a developer's sandbox account? The form is located at: https://developer.cisco.com/site/webex-developer/develop-test/try-webex-apis/
... View more
Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
01-13-2017
11:25 AM
01-13-2017
11:25 AM
Are you still having an issue with this? If you are, please let me know what your sitename is so I can investigate further. The site is still responding with an error that the site doesn't allow firstAttendeeAsPresenter, I would need to check your site settings to move on from here.
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
12-14-2016
02:15 PM
12-14-2016
02:15 PM
It is not possible to do this programatically, only via the WebEx web admin page.
... View more
Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
12-08-2016
03:03 PM
12-08-2016
03:03 PM
Greetings! There isn't a direct way to do this, but you could use SetMeeting to do this, adding a new host to the meeting: <body> <bodyContent xsi:type="java:com.webex.service.binding.meeting.SetMeeting"> <meetingkey>000000000</meetingkey> <participants> <attendees> <attendee> <person> <name>New Host</name> <firstName>New</firstName> <lastName>Host</lastName> <webExId>newHostID</webExId> <email> newhost@example.com </email> </person> <role>HOST</role> </attendee> </attendees> </participants> </bodyContent> </body>
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Created by
mifierro
in Cloud Collaboration
in Cloud Collaboration
12-08-2016
12:05 PM
12-08-2016
12:05 PM
Greetings! We appreciate the suggested feature you are requesting, I have taken note of it. Please note that there is no roadmap for when or if this will be implemented.
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Created by
mifierro
in Cloud Collaboration
07-28-2017
07-28-2017
Hello again! At this point, I'd recommend contacting your WebEx Customer
Success Manager (CSM) to se...
Created by
mifierro
in Cloud Collaboration
07-28-2017
07-28-2017
I just followed up with our engineers, this issue had been fixed for API
version 11.x, but a regress...
Created by
mifierro
in Cloud Collaboration
07-27-2017
07-27-2017
Greetings, Ben! Reports can take up to 48 hours before the data is
available but usually it is less ...
Created by
mifierro
in Cloud Collaboration
07-27-2017
07-27-2017
Greetings! The XML API covers all of the Centers available on a WebEx
site. Wherever you test your M...
Created by
mifierro
in Cloud Collaboration
07-21-2017
07-21-2017
Contact your WebEx sales rep, they will be able to give you the
information for upgrading.
Created by
mifierro
in Cloud Collaboration
07-20-2017
07-20-2017
Hi Glen! I apologize for the inconsistent behavior you are seeing. This
is basically an issue with t...
Created by
mifierro
in Cloud Collaboration
07-20-2017
07-20-2017
Greetings, Allen! Unfortunately, the Event Center service does not have
a function to return an iCal...
Created by
mifierro
in Cloud Collaboration
01-13-2017
01-13-2017
The XML API can be used to create a Support session. In the reference
guide, look for the section ti...
Created by
mifierro
in Cloud Collaboration
01-13-2017
01-13-2017
I apologize, you are correct there is a different way to do this. In
setTrainingSession, you can use...
01-13-2017
Hello again! Which of our APIs are you trying to use, the WebEx XML API
or the WebEx URL API? Have y...
01-13-2017
Hello, Ram! Have you already filled out the request form to get a
developer's sandbox account? The f...
Created by
mifierro
in Cloud Collaboration
01-13-2017
01-13-2017
Are you still having an issue with this? If you are, please let me know
what your sitename is so I c...
Created by
mifierro
in Cloud Collaboration
12-14-2016
12-14-2016
It is not possible to do this programatically, only via the WebEx web
admin page.
Created by
mifierro
in Cloud Collaboration
12-08-2016
12-08-2016
Greetings! There isn't a direct way to do this, but you could use
SetMeeting to do this, adding a ne...
Created by
mifierro
in Cloud Collaboration
12-08-2016
12-08-2016
Greetings! We appreciate the suggested feature you are requesting, I
have taken note of it. Please n...
Public Statistics
| Date Registered | 02-06-2014 08:26 AM |
| Date Last Visited | 08-18-2017 03:57 AM |
| Total Messages Posted | 80 |
| Total Helpful Votes Received | 8 |
