About tim.johnson@uss.co.uk

tim.johnson@uss.co.uk · 03-28-2017

Hi, We have an issue where mobile devices (mostly Apple iPhones and iPads running a variety of OS versions) are getting de-authenticated from our guest wi-fi solution (using ForeScout) after around 5 minutes of inactivity on the lock screen. These de...

tim.johnson@uss.co.uk · 04-19-2017

Thanks Salil. My email address won't be on the case because it is being managed by our outsourcer. Can you put a note on the case for them all to see please? Thanks, Tim

tim.johnson@uss.co.uk · 04-19-2017

Hi Salil, Thanks for your help again. We seem to have had a more negative reply from TAC about levels of support. Could you please take a look at the case and put a note on with your recommendations? Thanks again, Tim Here is what TAC have said: " M...

tim.johnson@uss.co.uk · 04-14-2017

Thanks very much for looking Salil! I've already been granted access but we would like to clarify please - if we install this release in production would Cisco still support us? This bug is currently holding up a major deployment so any advice you ca...

tim.johnson@uss.co.uk · 04-11-2017

Hi, Do you think this would help us with TAC CASE 682047948 as we have been unable to work out why despite the idle timeout and session timeout being set to 8 hours - our Apple products are deauthenticated every 9 minutes by the controller. We're stu...

tim.johnson@uss.co.uk · 03-29-2017

Hi Thanks for your reply! Here are our values: Number of Active Clients......................... 4Exclusionlist Timeout............................ 60 secondsSession Timeout.................................. 28800 secondsUser Idle Timeout.............

Member Since	‎03-28-2017 02:45 AM
Date Last Visited	‎10-09-2017 11:12 AM
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Apple iOS Devices getting DEAUTH'd after approx 5 minutes

Thanks Salil.

Hi Salil,

Thanks very much for looking

Hi,

Hi