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How to Setup PTZ Tours on a Sony RX550 PTZ Network CameraThis document is useful for seeing how one can crete a Guard Tours on Cameras that have this feature.This is done for a particular Customer, and a particular camera, but the idea can be used fo...
These are primarily the most often used CLI commands ...I have posted a document in the Document Section of this forum.You can access it from here: https://supportforums.cisco.com/docs/DOC-16886
Linux Commands Useful in a Cisco Video Surveillance Manager EnvironmentTAC callers have a asked a lot for this type of Document.I have tried to put together the most used Linux commands that TAC uses when we are troubleshooting a Cisco Video Surveill...
If you are a Cisco Partner, then you should have a Cisco Account Manager. Please contact them. They are different for different regions, so I cannot tell who to specifically contact.Also Cisco does have a Partner PDI (Planning, design, integration) H...
HI scott,VSOM does indeed store the Preset POSITIONS in the DB... i.e. that a Particular PTZ camera has Presets 1,2,3, but not its X, Y, Z co-ordinates.The Camera is the one that ties together a "preset 1" to a particular Co-ordinate. That Co_ordinat...
Scott,You may have a sensor issue, that is getting worse as time goes on.How long does it take for the image to go dark like that?I am assuming that you have connected the IRIS control cable inside the camera, and the IRIS control is set to Auto.I th...
