Member since ‎03-07-2013

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We are having a problem with our analysts keeping chats open after the customer disconnects to avoid taking more chats. Is there a setting we can change that will limit the time after the disconnect and force the analyst to take another chat? We do n...
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Member Since ‎03-07-2013 03:07 PM
Date Last Visited ‎08-18-2017 03:57 AM
Posts 2