2 button process: Have them hit the Call Forward All softkey, then the Messages button. This forwards all calls to the users voicemail. Hit the Call Forward All softkey to disable. I still get alot of grief from my customers on this simple issue, ...
What's your existing interface and product from Telecorp? I couldn't tell much by way of their web site, most of the support stuff was id/password restricted. I'm doing this at another site using an application I wrote that displays ICD stats to a...