We have several 69xx series IP phones that have reported either no dial tone or phone won't ring out loud. A power cycle seems to fix the issue. No recurring issues have been reported after the power cycle. I would like to identify the root cause of ...
Calls going across the vg224’s are having sporadic phone issues with calls dropping. I have kicked up the ren to 5, but the calls are still dropping. Any help/thoughts would be great. Thanks
We upgraded to version 8.6.2.21015-1 and haven't had any issues since. It was a known bug in the firmware that Cisco addressed in this release. We don't have the particular models that you mentioned in your post. Your firmware looks up to date. I rea...
We tried to recreate the bug that I think you are refering to which is CSCtq45335 for the dial tone issues. We could not get the phone to fail while blasting this phone with calls. The other one regarding the ringtone we were able to replicate bug ID...
Anthony,Appreciate the suggestion. Has changing the max number of call to 3 resolved this issue for you? Just wondering why that would trigger the bug. What's interesting is these phones have been running fine for months now. Nothing major has change...
