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Is it possible to transfer a call through speed dial?What I want to achieve is to easily transfer a call to an outside number.What would be the best way to do this, so the user wouldn't have to dial the entire number every time.
Hi,I've setup a UC540 with 6x FXO lines using the addin VIC card. The 6x FXO lines have been split into 2 Trunk Groups.The client wants to be able to use 9 for dialing out on one group, and 0 for the other.I've setup the Outgoing Call Handling Prefer...
Hi,For a BACD, is there a way to change the Hunt Group Type to 'First Available' (Asterisk terminology)?The call flow is as follows:Call rings on receptions phone on a shared extension (301). If that is busy transfers to BACD (pilot 501).Members of t...
Hi,I have setup a a UC540 with the Night Service ability, in a multi-tenant environment. Two hunt groups (3 lines each) go to two different shared lines.We have setup the night service to go to their respective voicemail mailboxes after hours.Is it p...
Thanks for the response.I'm unsure whether this will work though, I haven't tried it yet.But can't 'hops' only be set in either 'Longest-idle' or 'peer' hunt type? Also isn't the minimum hops parameter 2?Also what happens if a third call comes in? Wo...
To clarify what they would like, please see below. They have 6x FXO lines split into 2 Hunt groups at the Telco.During business hours, Company A. Play prompt, “Thank you for calling Company A, we’re currently out of the office, so please leave a mes...
