I just sent you a message in e-mail with the links to the pages of the sites that have the NTOP problem. ... View more

Do we have any update or idea what I should do for customers that have this problem (both that I have it set up far). Are there changes that I need to make at my end or are we sure this is a problem with the portal?  If it is a portal problem is there any timeline for a fix? Thanks Mike ... View more

I have an idea for a next generation of the hardware also. If you could put a 2 port Ethernet switch in the device it would allow for a monitor on small customers that don't have a smart switch that can support a SPAN port.  Then you could plug the monitor port in line with say the cable modem or whatever have you. Thanks ... View more

I have another idea that may be good. Under the Notifications / Delivery Contacts When I want to add a person to get messages it would be nice if I can add a person and then have check box for say 10 different devices to get messages from rather than having to put the user in once for each one. There are 2 reasons that I can see doing this.  1st a customer may have more than one location they want to get e-mail from and 2nd there may be a person that works for me that I want to get e-mail for more than one of my customers but not all my customers. thanks Mike ... View more

I set up my 2801 as a generic SNMP router and now it did find all my phones on my voice vlan.  I still have a few other things that I am messing with and still have not gotten the ASA 5505 to work right but I am getting someplace with this. Thanks much. Mike ... View more

Just deleted all the user names and passwords for the ASA5505 and did it over again and same thing with driver invalid. Also even though the 3524 is found it says that it can't back up the config so it sends me an e-mail about that. If you want to give me a call please do.  616.560.7056 and I will be happy to webex with this or whatever. ... View more

I just deleted all user names and passwords for the 2801 and it will still not seem to find it. Then I changed the driver to Generic IOS Router and it says the driver is invalid so I change it back to none selected but the credentials always show as not yet known. ... View more

The crazy thing is that it found my old 3524-PWR-XL switch with no problems but modern things like the ASA it can't figure out. ... View more

I am going to go crazy with this also.  I can't get the driver to work for my ASA5505 and I also can not seem to get my 2801 Call Manager box to come up right and it's not finding the phones that are on a voice vlan behind the 2801 router. I like some of this a lot but some of it's making me crazy. ... View more

I reset everything and it's a 2801 router and it just does not seem to find the phones behind it. Also I have an ASA5505 that it says the device type is unknown but if I change the driver to ASA5500 it says it's the wrong driver. 2801 also says device type is unknown and the credentials are are still at status not yet known.  It's a small network so I don't know how long it will take for this info to all show up on a scan but I will keep working with it. Thanks Mike ... View more