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- About Sergey Muravjev
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Member since
10-11-2011
49
Posts
4
Helpful
4
Solutions
07-24-2018
12:53 AM
We haven't active service contracts for download this script.
Can you do it public?
... View more
07-24-2018
12:21 AM
Some of our customers use an access control system based on Cisco Physical Access Manager 1.3, 1.4
From Thursday / Friday (07.19.2018 - 07.20.2018) with CPAM global problems have begun. All Cisco Physical Access Gateway controllers are no longer connected to the CPAM server. The following is written in the /opt/cisco/cpam/logs/cpsm.log:
Thread-26 ERROR comm-comm.TransportContext: Error In Completing The SSL Handshake. Exception: Received fatal alert: certificate_expired
Thread-26 ERROR deviceconfig-config.GwConnStateListener: Error in handing gatewayConnectionReset ip = 10.2.120.21 and port = 1.311
where 10.2.120.21 0 the IP addresses of the controller / controllers with which there are problems.
As I understand, by mistake there is some problem with the ssl certificate, more precisely with its validity. not finding the information on the solution had to solve bypass - disabling the ssl connection between the server and the controller.
I understand that the problem should already be known. since at least three clients showed up.
Tell me how to solve it the right way?
... View more
- Tags:
- cpam
Labels:
10-01-2015
09:53 PM
I has similar problem some times ago. Resolved by hardware reset or firmware upgrade to the same version on these GWs.
... View more
Created by
Sergey Muravjev
in Physical Security
in Physical Security
09-23-2015
07:42 AM
09-23-2015
07:42 AM
Hi, Situation: 1. We have one gateway controller and one reader module. 2. On module configured door with two readers. 3. When gateway controller is online and module connected with it all is ok. People are use badges. 4. When gateway controller connect lost with reader module - we got troubles. Badges are not permitted and people can't open the door. They are trapped... 5. When module is powered off doors are opened and people can go out. How can we configure door for opening doors when gateway controllers are down? Thanks. They still are trapped ... joke...
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Labels:
05-24-2015
11:20 PM
Thanks for help, but reinstalling sasd was not worked. We copied 64bit clients from other PC and installed it on problem PC, and it's works. I doesn't know, why some PCs installs all of needed components properly and why other PCs doesn't was installed properly it. Reinstall Windows works too)) but it's not solution.
... View more
05-22-2015
06:28 AM
We have only " Cisco Multi-Pane Video Surveillance Client 32bit". Where i can download and install 64 bit program?
... View more
05-21-2015
11:20 PM
Hi Scott, Yes, UAC is disabled. All of programs runs on Administrator context. No Antivirus. Microsoft Defender only, i tried to disable it, but problem is not resolved.
... View more
Created by
Sergey Muravjev
in Physical Security
in Physical Security
05-21-2015
02:30 AM
05-21-2015
02:30 AM
Hi, We have Cisco Video Surveillance system .7.5. On some PC we cannot use SASD client. After start Sasdmain i got an error "Cisco Video Surveillance Client is not installed, Please reinstall cisco video Surveillance Client" But when i used Internet explorer all is ok and video is showed. SASD build 7.5.26.8840 Windows 7 x64 sp1 Thanks
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Labels:
12-18-2014
04:31 AM
Thanks for reply. Why these archives stored on the hdd, but we can't view/download them? In the vsm 6.3 I can remove old archives. Why vsm 7 doesn't allow?
... View more
12-18-2014
01:58 AM
Maybe problem is solved in 7.5? But i not found - how can delete shelved archives manually. And How can i use it after move camera to the new server.
... View more
11-11-2014
07:54 AM
Hi, You can try to download Cisco Video Surveillance 4300 and 4500 Cameras firmware upgrade utility for firmware 2.3.2 http://www.cisco.com/c/en/us/td/docs/security/physical_security/video_surveillance/ip_camera/release_notes/firmware_hd_2-3-2/rn_232.html#wp59354
... View more
09-23-2014
07:23 AM
2014-09-23 16:56:37.292 [ umsdevice(7205).50a76719-b190-447b-9f85-ae6ea03acf80 DEVICE=1 <Device.cxx:5294> ] Medianet config failed [Unable to update server entries on camera (failed to parse DiscoverySetting with Auto Discovery.). Please verify camera firmware version supports medianet feature.] Maybe unsupported firmware version on camera? Can you update firmware version om these cameras? Are you tried add camera manually, not with medianet?
... View more
09-23-2014
06:39 AM
In ims.log more raw data. Log in VSMS/VSOM not so informative... Try to find file in bash: find / -name ims.log
... View more
09-23-2014
05:32 AM
Hi, Try to read log tail -f /media1/BWhttpd/logs/ims.log while adding cameras. Usually there are written all the problems when installing a new camera. Maybe this is codec/resolution/framerate mismatch
... View more
09-22-2014
04:35 AM
Hi, is it your problem https://supportforums.cisco.com/discussion/12307021/vsom-751-russian-language-web-interface-problem ?
... View more
07-24-2018
Some of our customers use an access control system based on Cisco
Physical Access Manager 1.3, 1.4 F...
10-01-2015
I has similar problem some times ago.Resolved by hardware reset or
firmware upgrade to the same vers...
09-23-2015
Hi,Situation:1. We have one gateway controller and one reader module.2.
On module configured door wi...
05-24-2015
Thanks for help, but reinstalling sasd was not worked.We copied 64bit
clients from other PC and inst...
05-22-2015
We have only "Cisco Multi-Pane Video Surveillance Client 32bit".Where i
can download and install 64 ...
05-21-2015
Hi Scott,Yes, UAC is disabled. All of programs runs on Administrator
context.No Antivirus. Microsoft...
05-21-2015
Hi,We have Cisco Video Surveillance system .7.5.On some PC we cannot use
SASD client. After start Sa...
12-18-2014
Thanks for reply. Why these archives stored on the hdd, but we can't
view/download them?In the vsm 6...
12-18-2014
Maybe problem is solved in 7.5? But i not found - how can delete shelved
archives manually. And How ...
11-11-2014
Hi,You can try to download Cisco Video Surveillance 4300 and 4500
Cameras firmware upgrade utility f...
09-23-2014
2014-09-23 16:56:37.292 [
umsdevice(7205).50a76719-b190-447b-9f85-ae6ea03acf80 DEVICE=1
] Medianet ...
09-23-2014
In ims.log more raw data. Log in VSMS/VSOM not so informative...Try to
find file in bash:find / -nam...
09-23-2014
Hi,Try to read log tail -f /media1/BWhttpd/logs/ims.log while adding
cameras. Usually there are writ...
Public Statistics
| Date Registered | 10-11-2011 05:22 AM |
| Date Last Visited | 07-24-2019 02:49 AM |
| Total Messages Posted | 49 |
| Total Helpful Votes Received | 4 |
