About Alexsander Dionisio dos Santos

Alexsander Dionisio dos Santos · 10-05-2012

Hi,I am having trouble registering a SIP SX20 with my VCS-E.I checked firewall rules (addresses and ports) and is as expected.I performed a "tcpdump" on VCS-E and captured the following information:172.X.X.2 = VCS-E172.X.X.65 = SX20~ # tcpdump -vvvv ...

Alexsander Dionisio dos Santos · 10-05-2012

Hi,We are installing the SX20 in our company, and we are having problems with making calls and authentication equipment.I had difficulties in obtaining documentation to list of ports to be included in the firewall, getting the list below but do not k...

Alexsander Dionisio dos Santos · 08-26-2012

Hi, I'm trying to add endpoints Polycom HDX 7000 HD in my TMS, but I'm finding some problems.1) The equipment is recognized and connected but in the end the process of adding the following message appears:System already exists as different system in ...

Alexsander Dionisio dos Santos · 10-25-2013

Could someone explain the difference between the releases keys?TC.6andTC.6.1 +Some of my equipment Cisco SX20 are having problem in updating, and realized that they do not have this license TC6.1 +?

Alexsander Dionisio dos Santos · 09-10-2012

So the ideal configuration to resolve the problem was:- Purge systems that were added in error;- Upgrade HDX endpoint to version 3.0.3.1-19040;- Disable the "Enable Session Lists" setting on the Polycom system (From the local interface, go to Syste...

Alexsander Dionisio dos Santos · 08-26-2012

So checked in 2 equipment: a) Version: 3.0.2.1-17007 Enable Session Lists: enable I disabled Enable Session Lists and it was added. b) Version: 3.0.3-14451 Enable Session Lists: disable Was not added, the error persisted. I'll try other, thank you.

Alexsander Dionisio dos Santos · 08-01-2012

For Aethra and Polycom endpoints are the same ports listed above?Thanks

Member Since	‎08-01-2012 12:10 PM
Date Last Visited	‎08-18-2017 04:01 AM
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Release Keys and TC6 Software

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TMS - Add endpoint systems error

Re: TMS connection