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Hi,I am having trouble registering a SIP SX20 with my VCS-E.I checked firewall rules (addresses and ports) and is as expected.I performed a "tcpdump" on VCS-E and captured the following information:172.X.X.2 = VCS-E172.X.X.65 = SX20~ # tcpdump -vvvv ...
Hi,We are installing the SX20 in our company, and we are having problems with making calls and authentication equipment.I had difficulties in obtaining documentation to list of ports to be included in the firewall, getting the list below but do not k...
Hi, I'm trying to add endpoints Polycom HDX 7000 HD in my TMS, but I'm finding some problems.1) The equipment is recognized and connected but in the end the process of adding the following message appears:System already exists as different system in ...
Could someone explain the difference between the releases keys?TC.6andTC.6.1 +Some of my equipment Cisco SX20 are having problem in updating, and realized that they do not have this license TC6.1 +?
So the ideal configuration to resolve the problem was:- Purge systems that were added in error;- Upgrade HDX endpoint to version 3.0.3.1-19040;- Disable the "Enable Session Lists" setting on the Polycom system (From the local interface, go to Syste...
So checked in 2 equipment: a) Version: 3.0.2.1-17007 Enable Session Lists: enable I disabled Enable Session Lists and it was added. b) Version: 3.0.3-14451 Enable Session Lists: disable Was not added, the error persisted. I'll try other, thank you.
