I was able to get the beta firmware a few days ago and Caller ID seems to work perfectly now. For those who are still having the problem, no support contract is required to open a case under warranty.

Compare your ringing voltage, waveform, frequency, etc in the Regional settings between the PAP2 and the SPA112. Some phones are more sensitive to these settings than others. Ring voltage in the US is around 90V (AC) at 20Hz. This is not an exact sci...

I tried to get updates from Cisco several times this week and have not had a single call back or reply to any of the emails that I sent. If any of the Cisco employees that monitor this board could provide an update, it would be greatly appreciated.I ...

Richard De Guzman wrote:Today, after testing it by calling myself from another phone over and over again, the caller ID info finally came through once. However, the caller ID info hasn't come through any time after that.Those are the results I have b...

This is a known issue in the current firmware for these devices. Cisco is working on a fix. Here's a link to a thread discussing the same issue on the SPA112:https://supportforums.cisco.com/message/3526597#3526597The SPA112 and SPA122 share the same ...